Terms & Conditions

These terms and conditions (“Terms”, “Agreement”) are an agreement between CEO Entrepreneur Limited (“CEO Entrepreneur Limited”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the ceoentrepreneur.com website and any sub-domains of this site (e.g. grow.ceoentrepreneur.com) and any of its products or services (collectively, “Website” or “Services”). This includes but is not limited to the use of the CEO Entrepreneur proprietary e-learning platform. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

In this Agreement the following terms shall have the following meanings:

"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;

"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

"Facilities": means collectively any online facilities, tools, services or information that CEO Entrepreneur makes available through the Website either now or in the future;

"Services": means any products or services available to you from CEO Entrepreneur Limited, which includes but is not limited to the use of the Website and use of the CEO Entrepreneur proprietary e-learning platform;

"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

"Premises": Means Our place(s) of business located at 107 Bell Street, London, NW1 6TL;

"System": means any online communications infrastructure that CEO Entrepreneur makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

"User" / "Users": means any third party that accesses the Website and is not employed by CEO Entrepreneur Ltd and acting in the course of their employment;

"Website": means the website that you are currently using (ceoentrepreneur.com) and any sub-domains of this site (e.g. grow.ceoentrepreneur.com) unless expressly excluded by their own terms and conditions; and

"We/Us/Our": means CEO Entrepreneur, a company incorporated in the United Kingdom with Company registration Number 11969440 located at 107 Bell Street, London, NW1 6TL;

4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of CEO Entrepreneur, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable English and International intellectual property and other laws.
4.2 You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of CEO Entrepreneur or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, CEO Entrepreneur Limited will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.

The information on the Website is provided for your convenience only and is not intended to be treated as financial, investment, tax, or other business advice. All the information provided on the website and as part of any services or products we offer comes ‘at your own risk’ and does not come with any promises that you will earn money from them. By using our website, services, or products, you agree that there are no guarantees associated with earnings and that earning potential is entirely dependent on the person using the information, product or service offered by us. You alone assume the sole responsibility of evaluating the merits and risks associated with the use of any information or other content on the Website before making any decisions based on such information. You agree not to hold CEO Entrepreneur Limited, its agents, employees, contractors, and any affiliated companies liable for any possible claim for damages arising from any decision you make based on the information or services made available to you through the Website.

Use of the Website is also governed by Our Earnings Disclaimer Policy (https://ceoentrepreneur.com/disclaimer) which is incorporated into these Terms and Conditions by this reference. To view the Earnings Disclaimer Policy, please click on the link above.

9.1.1 You must not use obscene or vulgar language;
9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
9.1.3 You must not submit Content that is intended to promote or incite violence;
9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
9.1.6 You must not impersonate other people, particularly employees and representatives of CEO Entrepreneur or Our affiliates; and
9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".

9.2 You acknowledge that CEO Entrepreneur reserves the right to monitor any and all communications made to Us or using Our System.
9.3 You acknowledge that CEO Entrepreneur may retain copies of any and all communications made to Us or using Our System.
9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

10.1 You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

10.2 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
10.3 Nothing in these Terms and Conditions excludes or restricts .
10.4 Nothing in these Terms and Conditions excludes or restricts CEO Entrepreneur's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
10.5 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
10.6 You agree to indemnify and hold CEO Entrepreneur Limited and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website or Services or any wilful misconduct on your part.
10.7 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

12.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
12.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
12.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between CEO Entrepreneur and you.
13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:

13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
13.5 We aim to fulfil your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
13.6 CEO Entrepreneur shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
13.8 CEO Entrepreneur provides technical support via our online support forum and/or phone. CEO Entrepreneur makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.

14.1 Whilst every effort has been made to ensure that all general descriptions of Services available from CEO Entrepreneur correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
14.2 Where appropriate, you may be required to select the required Plan of Services.
14.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
14.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
14.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

We’re not big fans of legal mumbo-jumbo (no offence to any lawyers out there!). So, let’s keep this simple. You’re agreeing to join our Firestarter Programme, and by doing so, you’re diving into a pretty awesome experience.

We’re here to welcome you with open arms. We’ll go out of our way to make you feel at home and guide you on how to level up your business.

But here’s the deal—you’re the boss, the captain of your own ship! All decisions are yours and yours alone. CEO Entrepreneur (yep, the whole team and their pets) isn’t responsible or liable for what happens in your business—good, bad, or anything in between—based on what you learn with us or what we advise you to do. Every business is different, so results may vary. We’re here to guide you, but how you apply our strategies is entirely up to you. If your business skyrockets though (which we hope it does!), we’ll be singing your praises and might even ask for that glowing testimonial.

14-Day Guarantee
We’re confident you’re going to love Firestarter, but you’ve got a full 14 days to try it out. If you’re not happy within those first two weeks, just let us know, and we’ll send your money back—no hard feelings.

Once those 14 days are up, though, you’re in it for the full four months. That’s when the magic really happens! No refunds will be available after the two-week mark. But we’re here to support you, so if you hit a rough patch along the way, give us a shout, and we’ll do everything we can to help you have an amazing experience.

Committing to the Full Journey

In the rare cases we’ve agreed to break up the fee into instalments, please remember this is an exception and not a subscription that can be cancelled. The entire programme fee remains due as agreed—even if you decide midway to join the circus instead, take up fishing, or move on to other adventures. Once you’re in, you’re in it for the full experience, and we’re equally committed to supporting you every step of the way.

Doing the Work

To get the most out of this programme, we expect you to roll up your proverbial sleeves and put in the work. While we’ll guide you and give you the tools you need, we won’t be doing the work for you. Just signing up isn’t a magic ticket—you need to show up, follow through, and engage fully. That means putting in the effort, communicating with your coach, and following through on what we discuss during your onboarding call. We’re here rolling up our sleeves right alongside you, but it’s a partnership, and it won’t work unless you put in your part too.

Please Don’t Share

The content, materials, and resources we provide are our intellectual property, so they’re just for you. Please don’t share, teach, or distribute any part of the programme without our permission. This is a safe space for your growth, and we ask that you respect our work and the effort that goes into it.

We Value Your Privacy & Confidentiality

Your data and privacy are important to us. We won’t share any sensitive information without your permission. We’ll always respect your privacy and protect any confidential details.

Case Study

By joining Firestarter, you grant us permission to use any positive results, quotes, or testimonials you provide for our own promotional purposes, such as case studies or marketing materials. Occasionally, we may summarise or paraphrase what you say to create an amazing case study, but we promise never to change the essence of your words. Don’t worry—we’ll always respect your privacy and never share sensitive information without checking with you first.

Sorting Things Out

If you have any issues, such as around payments, let’s agree to chat about it first. We believe in handling things openly and fairly, so we’d like the chance to work things out with you directly. By enrolling onto The Firestarter Programme, you’re agreeing to bring any concerns to us first for a friendly resolution. If we need a bit more help, we’ll go through mediation before any formal disputes.
The Firestarter Programme is provided “as is” and without warranties. We will not be held liable for any damages or losses you may experience. In the unlikely event that liability is imposed, it will be strictly limited to the total fees you’ve paid for the programme.

Tweaks and Keeping Things Fair

We reserve the right to change the programme (usually for the better) or these terms if needed. If we have to make changes, we’ll let you know. And in the rare case of a breach of these terms from you, we reserve the right to terminate your access without refund. But hey, let’s not get there—we’re here to support your journey.

We want you to be completely satisfied with the Products or Services you order from CEO Entrepreneur. If you need to speak to us about your Order, then please contact customer care by email at team@ceoentrepreneur.com or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.

15.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between CEO Entrepreneur and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: hello@ceoentrepreneur.com. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 15.2.

15.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
15.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.

17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

17.5 You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

19.1 The Website is provided “as is” and on an “as available” basis. CEO Entrepreneur uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to team@ceoentrepreneur.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.

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Terms and Conditions

1. Definitions and Interpretation

2. Age Restrictions

3. Business Customers

4. Intellectual Property

5. Third Party Intellectual Property

6. Links to Other Websites

7. Links to this Website

8. Earnings Disclaimer

9. Use of Communications Facilities

10. Limitation of liability

11. Termination and Cancellation of Accounts

12. Accounts

13. Orders and Provision of Services

14. Services, Pricing and Availability

Firestarter Terms

15. Cancellation of Orders and Services

16. Privacy

16. How We Use Your Personal Information (Data Protection)

17. Disclaimers

18. Changes to the Facilities and these Terms and Conditions

19. Availability of the Website

20. No Waiver

22. Previous Terms and Conditions

23. Third Party Rights

24. Communications

25. Law and Jurisdiction

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